Shipping Policy

Store Name: JP Collections
Website: jparker.shop
Business Location: St Helens, United Kingdom
Last Updated: 21/02/26

Thank you for shopping with JP Collections. We are committed to providing a reliable and transparent shipping experience worldwide.

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1. Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays).

Once your order has been dispatched, you will receive a confirmation email with tracking information.

During high-demand periods, processing times may be slightly extended.

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2. Shipping Destinations

We ship worldwide.

If your country is not available at checkout, please contact us and we will do our best to assist.

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3. Delivery Timeframes

🇬🇧 United Kingdom

• Standard Delivery: 2–5 business days

• Express Delivery (if selected): 1–2 business days

🌍 International Orders

• Estimated delivery time: 15–28 business days

International shipping times may vary depending on destination country, customs processing, and local postal services.

Please note that delivery timeframes are estimates and are not guaranteed.

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4. Shipping Costs

Shipping costs are calculated at checkout based on:

• Delivery destination

• Package weight and dimensions

• Shipping method selected

Promotional free shipping offers (if applicable) will be clearly displayed on the website.

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5. Customs, Duties & Taxes

For international orders:

• Import duties, taxes, and customs fees may apply.

• These charges are the responsibility of the customer.

• JParker Collections is not responsible for delays caused by customs authorities.

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6. Tracking Information

All orders include tracking where available.

Please allow 24–48 hours after dispatch for tracking updates to appear.

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7. Incorrect Shipping Details

Customers are responsible for providing accurate shipping information.

JParker Collections is not responsible for:

• Orders shipped to incorrectly provided addresses

• Lost or stolen parcels confirmed as delivered

If a parcel is returned due to an incorrect address, additional shipping fees may apply for redelivery.

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8. Lost, Stolen or Damaged Parcels

If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days of delivery (or expected delivery date) with:

• Your order number

• Clear photos (if damaged)

• A brief description of the issue

We will investigate the matter and work toward a fair resolution.

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9. Contact Information

For any shipping enquiries, please contact:

Email: [support@jparker.store]
Business Hours: Monday–Friday