Our Commitment

Responsible Business

Our
Commitment.

We are a small business with big responsibilities. Here is an honest account of where we stand, what we are doing, and where we want to go.

No greenwashing. No polished sustainability marketing. Just facts and a genuine commitment to doing better.

Talk to Us Parker Square About Us

A note on honesty

We are not going to make claims we cannot back up. This page is a straightforward account of our current practices and our genuine intentions. We believe transparency builds more trust than polished sustainability marketing. If something is not yet done, we will say so.

Who We Are and How We Operate

JP Collections is a UK-based online retailer offering products across fashion, footwear, home, kids, beauty, and gifts. We operate primarily as a dropshipping and print-on-demand business, working with a network of suppliers and fulfilment partners.

The honest picture

The majority of our products are manufactured in China and shipped internationally. We are honest about this. Our focus is on offering quality products at accessible prices while progressively improving the standards we hold ourselves and our suppliers to.

We are not a perfect business. We are a business that is actively working to be better — and we believe being honest about that is more valuable than pretending otherwise.

Our Fulfilment Partners

We work with established, reputable fulfilment and print-on-demand partners.

CJdropshipping

Global dropshipping fulfilment. Fashion, accessories, home, and general merchandise.

Primary Partner

DSers

AliExpress-integrated dropshipping. Extended product range and supplier management.

Partner

Printify

Print-on-demand for Parker Square. Products made to order. No overproduction.

Parker Square

Printful

Print-on-demand with EU and US fulfilment centres. Reduced international shipping distances.

Parker Square

Gelato

Global print-on-demand with local production in 32 countries. Shortest possible shipping routes.

Parker Square

Our Commitment Pillars

Six areas where we are taking responsibility seriously.

Responsible Sourcing

We work with established fulfilment partners who operate under their own supplier codes of conduct. We review product quality, reject listings that do not meet our standards, and provide accurate product descriptions including materials, care instructions, and country of origin.

Packaging

Because we operate through third-party fulfilment partners, we do not have direct control over all packaging. We are working to understand the packaging standards of each partner and to prioritise those who use recyclable or minimal packaging. For Parker Square, we actively select providers who use recycled or sustainably sourced materials.

Shipping & Carbon

International shipping has a carbon footprint. We do not pretend otherwise. We are exploring consolidating shipments, prioritising sea freight over air for non-urgent stock, and using print-on-demand partners with local fulfilment centres (Printful, Gelato) to reduce shipping distances where possible.

Returns & Waste

We offer a 30-day returns policy and encourage customers to check sizing guides carefully before ordering to reduce unnecessary returns. Where returned items are in resaleable condition, they are restocked. We do not believe in fast fashion for the sake of it.

Community & Giving Back

We are a community-first business. The Grit Community and our Grit Points loyalty programme are built around rewarding customers and building long-term relationships, not just transactions. As we grow, we intend to explore partnerships with UK charities and community initiatives that align with our values.

Compliance & Safety

We comply with UK product safety regulations and cosmetics legislation where applicable. We are working to improve GTIN and barcode accuracy across our catalogue, and to ensure all product listings meet the standards required for Google Merchant Centre and UK consumer law.

Our Pledge to Customers

What you can always expect from JP Collections, regardless of where we are on our journey.

Honesty

We will always tell you the truth

About where products come from, what they are made of, and how we operate. No spin, no greenwashing, no inflated claims.

Quality

We will only list what we believe in

Every product on the site has been reviewed. We reject listings that do not meet our standards, regardless of margin.

Support

We will always respond

Real people, real responses. Monday to Friday. We aim to reply to every enquiry within one business day. No bots, no scripts.

Rights

Your consumer rights are protected

We operate in full compliance with UK consumer law, including the Consumer Rights Act 2015. Your statutory rights are never affected by our policies.

Privacy

Your data is handled responsibly

We collect only what we need, store it securely, and never sell it. See our Privacy Policy for full details.

Improvement

We will keep getting better

This page will be updated as our practices improve. We are committed to making progress, not just promises.

Where We Stand Right Now

An honest progress tracker — done, in progress, and on the roadmap.

Accurate product descriptions with materials and country of origin

Done. Applied across the catalogue and updated as new products are added.

UK cosmetics and product safety compliance

Done. Compliance notes included in relevant product descriptions.

Parker Square print-on-demand model (zero overproduction)

Done. Every Parker Square product is made to order. No unsold stock waste.

UK consumer law compliance (Consumer Rights Act 2015)

Done. Policies, returns, and customer rights are aligned with UK statutory requirements.

Done. Data handling practices reviewed and documented. Privacy policy published.

Supplier packaging assessment

In progress. Reviewing packaging standards across our fulfilment partner network.

GTIN and barcode accuracy across the full catalogue

In progress. Working through 50,000+ products to ensure accurate GTIN mapping.

Supplier ethical standards assessment process

In progress. Developing a framework to evaluate suppliers against ethical and environmental criteria.

Google Merchant Centre product data quality

In progress. Improving attribute mapping, Google Product Categories, and feed accuracy across the catalogue.

Certified supplier sourcing (OEKO-TEX, GOTS, FSC)

On the roadmap. Increasing the proportion of products from suppliers with verified certifications.

Carbon offset programme

On the roadmap. Investigating credible offset options as part of our longer-term sustainability plan.

UK charity and community partnerships

On the roadmap. Exploring partnerships with UK charities that align with our values as we grow.

Dedicated sustainability report (annual)

On the roadmap. We intend to publish an annual update on our progress across all commitment areas.

Done

In Progress

On the Roadmap

Parker Square

Made to Order.
Zero Overproduction.

Parker Square is our own-brand label, fulfilled through print-on-demand partners including Printify, Printful, and Gelato. Products are only made when ordered, eliminating overproduction and unsold stock waste. Gelato’s network of 32 local production facilities means shorter shipping routes and a lower carbon footprint per order.

Explore Parker Square

Responsible Sourcing — The Detail

What we do now and where we are heading.

What We Do Now

Work with established fulfilment partners who operate under their own supplier codes of conduct
Review product quality and reject listings that do not meet our standards
Provide accurate product descriptions including materials, care instructions, and country of origin
Comply with UK product safety regulations and cosmetics legislation where applicable
Use print-on-demand for Parker Square to eliminate overproduction
Use Gelato’s local production network to reduce shipping distances
Operate a 30-day returns policy with restocking of resaleable items

Where We Are Heading

Developing a supplier assessment process to evaluate ethical and environmental standards
Increasing the proportion of products from suppliers with verified certifications (OEKO-TEX, GOTS, FSC)
Expanding Parker Square with a focus on quality and longevity over disposability
Reducing single-use or non-recyclable packaging materials used by our suppliers
Investigating credible carbon offset programmes
Publishing an annual sustainability update on this page
Exploring UK charity and community partnerships as we grow

Talk to Us

Have a Question or Suggestion?

We are always open to honest conversations about how we operate and how we can improve. If you have ideas, feedback, or questions about our practices, we genuinely want to hear them.